PRICING
All prices on the Footpath And Beyond Signs website are in New Zealand dollars and are inclusive of GST (Goods and Services Tax) of 15%. Delivery charges are in addition to the stated price. At Footpath And Beyond Signs we may need to change the price of items on the website without notice. No such changes in price will apply to orders made, which will be honoured at the price displayed on the site when the order is received.
PAYMENT
Footpath And Beyond Signs uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by Footpath And Beyond Signs or any outside party.
- All transactions are performed under 128 Bit SSL Certificate.
- All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
- eWAY at no time touches your funds; all monies are directly transferred from your credit card to the
merchant account held by Footpath And Beyond Signs.
AVAILABILITY
Please note that at Footpath And Beyond Signs we strive to ensure that all our products on the website are in stock and ready for dispatch, but there may be times raw product is unavailable (or on back-order). If this occurs you will be notified by Footpath And Beyond Signs and advised of the likely length of delay or other product alternatives, or you can cancel your order and you will be refunded in full.
PRIVACY
At Footpath And Beyond Signs we take your privacy seriously. We will only use the personal information you provide us to process your order. When you place an order with us your name, address, phone number and email address will be required. This is collected by our payment system, along with your credit card details at checkout and will only be used to process your order. This information will not be provided to a third party and WILL NOT be stored by Footpath And Beyond Signs or our payment system.
DELIVERY & TIMES
We strive to get Footpath And Beyond Signs products to you within 1-3 working days. However, customers can expect up to 5 working days due to unforeseen circumstances. Should your products not arrive within 5 working days, please email us at bernardjohn.d@xtra.co.nz. Please note Footpath And Beyond Signs can only send to NZ addresses.
RETURNS & EXCHANGES
At Footpath And Beyond Signs, returns and exchanges only applies to products damaged in transit, which we will assist you with, through the delivering company.
If your purchase has been damaged in transit please contact us as soon as possible (and no later than 7 days after delivery of the goods) When you contact us please provide photographs of the damage so we can lodge a claim with the courier company.
If more than 7 days have passed and you have not notified us in writing of the damaged item then we cannot offer you a refund
In order to return your damaged goods we require you to:
- Notify us in writing at bernardjohn.d@xtra.co.nz
- Provide us with proof of purchase
- Return the damaged goods to Footpath And Beyond Signs Ltd using a courier Company
- Deliver damaged goods to Footpath And Beyond Signs within 14 days
FAULTY OR DAMAGED PRODUCTS
We take every care to ensure your purchase leaves Footpath And Beyond Signs in the best condition. If for some reason your purchase is faulty when you receive it please make contact with us as soon as possible, and no later than 7 days after delivery of the goods (or evidence of delivery)
RISK
Risk for your purchase passes to you on delivery of the product or evidence of delivery to you. Only damage to the product prior to delivery is the responsibility of Footpath And Beyond Signs.
THE FINE PRINT
We reserve the right to make changes to the website or the Terms and Conditions, without notice. By visiting our website or placing an order with us, you agree to be bound by all the terms, conditions and policies stated in our Terms and Conditions.
The Footpath And Beyond Signs website and any contract with Footpath And Beyond Signs is governed by New Zealand law, and subject to the jurisdiction of the New Zealand courts.
Footpath And Beyond Signs product shall not be copied, reproduced, or duplicated. You shall not use Footpath And Beyond Signs product for any illegal or unauthorized purpose, including but not limited to copyright laws.
We reserve the right to limit the quantities of products sold and or the regions to which product may be shipped to.
Every effort has been made to ensure that product descriptions and product images are accurate. However, we can’t guarantee that the product image and colour of the product will display accurately on your computer or monitor. If you are concerned about how the image is displaying on your computer please feel free to contact us. In addition we are unable to warrant that all aspects of the product description or other content on the site is totally error free. We will not be liable to any person or organisation for any loss or damage which may arise from any of the information on this website.
Footpath And Beyond Signs will not be liable for any claim, damages, loss or expenses related to the supply of our goods, over and above the original cost of the goods or service itself. In addition Footpath And Beyond Signs shall not be liable whether in breach of tort, contract or otherwise for any loss of profits or any consequential, indirect or special damage, loss or injury of any kind suffered by the purchaser and or any other person, arising directly or indirectly from our goods, or the sale thereof.